FAQs
If you have any other questions, you can always reach us at info@aurobullion.com
What services do you offer?
Auro and its network offers a full complement of services to assist our clients, including buying, selling, self-managed superannuation support and vaulting. Whether you are an experienced investor or considering making your first purchase of bullion, our experienced team offers genuine guidance individually tailored to all clients.
What products can I buy?
Auro offers our clients a range of gold, silver and platinum group bullion grade products from internationally recognized LMBA hallmark, as well a range of collectable numismatic items.
What are the differences between bullion products?
Investment grade products range in size from fractions of an ounce, to grams, to kilos. Bars may be cast or feature minted designs and presented loose or in LMBA hallmark. Coins may be legal tender or generic ‘rounds’ and sold loose or in display capsules, in tubes or rolls. Such details are reflected in a difference in the retail prices between similar products and comprise what is commonly referred to as the “premium”.
Are the higher premium products worth more when I sell them?
The premium paid does not generally influence the buyback value of bullion products, as retail products are assayed at bullion grade value (commonly referred to as the “chart” or “metal” or “spot” price), which remains the same across the range of products. Auro offers the opportunity to purchase bullion through our low premium product range and our Unallocated and Allocated programs, as alternatives to high retail premium options.
We encourage you to visit our office, explore our website and contact us for assistance in selecting which products or programs are best suited to your needs and interests.
How do I order from Auro?
You may place an order for any of our bullion in stock by contacting us by email or by phone (these details are located under our contact us section of our website).
At Auro, we understand that your investment needs may be unique and we will be more than happy to cater to your specific requirements. Our dedicated team is available to assist you with custom orders, providing tailored solutions to meet your individual investment goals.